Mapster | Geographic Customer Feedback Intelligence | See WHERE Your Feedback Comes From

Survey Templates

Discover professionally designed Survey templates to get started quickly. Preview any template to see how it works before using it in your surveys.

Showing 21 of 21 templates

Post-Purchase Satisfaction Survey

Capture customer satisfaction and regional trends to improve retention and identify location-specific issues.

E-commerce
Customer Retention
4 questions
+1

Cart Abandonment Recovery

Understand why customers abandon their carts and identify regional patterns to recover lost sales.

E-commerce
Sales Recovery
3 questions

Product Research & Validation

Test product concepts and gather regional preferences before launch to avoid costly mistakes.

E-commerce
Product Development
4 questions
+1

Shipping & Delivery Experience

Identify regional shipping issues and delivery preferences to improve customer satisfaction.

E-commerce
Logistics Optimization
4 questions
+1

Marketing Attribution Survey

Track which marketing channels actually drive sales in different regions to optimize ad spend.

E-commerce
Marketing ROI
3 questions

Customer Support Experience

Measure support satisfaction and identify regional service improvement opportunities.

E-commerce
Support Quality
4 questions
+1

Return & Exchange Experience

Understand return reasons and regional patterns to reduce return rates and improve satisfaction.

E-commerce
Return Optimization
4 questions
+1

Customer Loyalty (NPS) Survey

Measure customer loyalty and identify regional advocacy patterns to improve retention.

E-commerce
Customer Loyalty
4 questions
+1

Pricing & Value Perception

Test pricing strategies and understand regional price sensitivity to optimize revenue.

E-commerce
Pricing Optimization
3 questions

Brand Awareness & Recognition

Measure brand awareness and recall across different regions to optimize marketing spend and messaging.

E-commerce
Brand Awareness
4 questions
+1

Lead Generation & Interest Capture

Capture qualified leads and understand regional interest patterns to improve conversion rates.

E-commerce
Lead Generation
5 questions
+2

Offline Conversion Tracking

Track how online marketing drives offline actions like store visits, phone calls, or in-person purchases.

E-commerce
Offline Attribution
4 questions
+1

Competitive Analysis Survey

Understand how customers compare you to competitors and identify regional competitive advantages.

E-commerce
Competitive Intelligence
4 questions
+1

Payment Method Preferences

Understand regional payment preferences to reduce checkout abandonment and increase conversion rates.

E-commerce
Checkout Optimization
3 questions

Mobile Shopping Experience

Optimize mobile commerce experience based on regional usage patterns and device preferences.

E-commerce
Mobile Optimization
4 questions
+1

Social Media Shopping Influence

Understand how social media drives purchases and regional differences in social commerce behavior.

E-commerce
Social Commerce
4 questions
+1

Product Discovery & Search Behavior

Understand how customers find and discover products to optimize search and navigation by region.

E-commerce
Product Discovery
4 questions
+1

Seasonal Shopping Patterns

Understand regional seasonal shopping behaviors to optimize inventory and marketing campaigns.

E-commerce
Seasonal Planning
4 questions
+1

Cross-selling & Product Bundling

Identify opportunities for cross-selling and product bundling based on regional customer preferences.

E-commerce
Revenue Optimization
4 questions
+1

Sustainability & Brand Values

Understand regional differences in environmental and social values to align messaging and products.

E-commerce
Brand Alignment
4 questions
+1

Customer Service Channel Preferences

Optimize customer service offerings based on regional communication preferences and expectations.

E-commerce
Service Optimization
4 questions
+1

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